Legal

Terms of Service

Last updated: 11 October 2026

These Terms of Service ("Terms") govern your access to and use of the website and services provided by OttoSwitch ("we," "us," or "our"). By using our website or services, you agree to these Terms.

Acceptance of Terms

By accessing our website, contacting us, or using any of our services, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree, please do not use our services.

Description of Services

OttoSwitch provides an AI receptionist and messaging automation for businesses that receive phone calls. Our services answer inbound calls, qualify leads, capture and follow up on enquiries, and send transactional and, where consent has been given, marketing communications by SMS and email on behalf of our clients.

Our services are intended for businesses, not consumers. OttoSwitch does not engage in affiliate marketing or the buying or selling of leads.

SMS Program Terms

• You opt in to SMS by voluntarily providing your mobile number and giving separate marketing consent.
• Consent to receive marketing text messages is not a condition of purchase.
• Message frequency varies. Standard message and data rates from your mobile operator may apply.
• Reply STOP at any time to opt out, and reply HELP for assistance.

Fees, Billing, and Cancellation

All prices are shown in euro (€) and exclude VAT, which will be added where applicable. Our services are billed monthly. There are no long-term contracts. You may cancel with 30 days' notice. Setup fees, where applicable, are one-time and are described at the time of purchase.

Your Responsibilities

Where our services send messages to your customers on your behalf, you are responsible for having a lawful basis to contact them, including any consent required under the GDPR and Irish or other applicable electronic marketing rules. Where we process your customers' personal data on your behalf, we act as your processor and will agree data processing terms with you.

Acceptable Use

You agree not to use our services to:

• Violate any applicable law, regulation, or operator or messaging policy.
• Send unlawful, harassing, deceptive, or unsolicited messages.
• Infringe the rights of others or misuse another party's information.
• Interfere with, disrupt, or attempt to gain unauthorised access to our systems.

Intellectual Property

All content, branding, software, and materials made available through our website and services are owned by OttoSwitch or its licensors and are protected by applicable intellectual property laws. You may not copy, modify, distribute, or create derivative works without our prior written permission.

Disclaimers and Limitation of Liability

Our services are provided "as is" and "as available" without warranties of any kind, whether express or implied, to the extent permitted by law. To the maximum extent permitted by law, OttoSwitch shall not be liable for any indirect, incidental, special, or consequential loss, or any loss of profits or revenue, arising out of or related to your use of our services. Nothing in these Terms limits liability that cannot be limited under applicable law.

Governing Law

These Terms are governed by and construed in accordance with the laws of Ireland, and the courts of Ireland shall have exclusive jurisdiction over any dispute arising out of or in connection with them.

Changes to Terms

We may update these Terms from time to time. When we do, we will revise the "Last updated" date at the top of this page. Your continued use of our services after any change indicates your acceptance of the updated Terms.

Contact

If you have questions about these Terms, contact us at:

OttoSwitch
Email: [email protected]